Frequently Asked Questions

Yes. Our specialized data recovery technicians can retrieve files from non-booting laptops, damaged MacBooks, external HDDs, and SSDs. We perform a thorough initial diagnostic to assess recovery feasibility and present your options before any work begins.

We offer original (OEM) and premium-quality compatible replacement parts, depending on availability and your preference. Prior to any repair, we clearly explain the differences in performance, pricing, and warranty coverage so you can choose the best option for your budget.

Yes, we provide warranty coverage on both parts and labor. The duration depends on the specific repair performed and the component selected. Full warranty details are provided in your quote before we start.

Most common repairs, such as screen, battery, or charging port replacements, are completed on the same day. Complex motherboard or data recovery issues may require additional diagnostic time. We always provide an estimated timeline before commencing work.

Yes. We provide doorstep pickup and delivery across Dubai and all other Emirates, including Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Absolutely. You can request a free quote by submitting your device details through our Quick Fix form or by messaging us directly on WhatsApp.

Our service center is conveniently located near Al Qiyadah Metro Station in Abu Hail, Dubai. It is easily accessible by metro, car, or on foot.

We are open Monday through Saturday, from 9:00 AM to 7:00 PM, and closed on Sundays. For holiday schedules, please check our website or contact our support team.

Tekhoob Care operates as an independent repair specialist. This allows us to offer flexible, cost-effective, and customized repair options without the high overhead or restricted policies of manufacturer-authorized centers.

Common signs include washed-out colors, lower brightness, thicker bezels, laggy touch response, and unusual battery drain. We recommend asking for the exact part grade and warranty before approving a repair.

OLED screens light each pixel individually, providing deeper blacks, stronger contrast, thinner displays, and better power efficiency. LCD screens use a continuous backlight, are generally thicker and more affordable, and are common in budget devices.

A dim display, poor contrast, or dull colors may indicate a low-grade aftermarket screen rather than an OEM-quality display or premium Service Pack. High-quality replacements should match the factory specifications of your device.

The cost varies by model and component quality. Budget and older models may range from approximately 150 to 330 AED, mid-range displays from 300 to 550 AED, and premium flagship OLEDs from 550 to 1,300+ AED. Always confirm that the quote includes both the part and labor.

Professional technicians do not need access to your personal photos, messages, or apps to test a replacement screen. If possible, keep your device locked or use its built-in repair or maintenance mode.

Ask what quality tier is being installed, whether the price includes a warranty, whether water and dust resistance seals will be retained, how long the repair will take, and how your data will be protected.

Match the replacement to your usage and original display. Heavy users, gamers, and people who work outdoors should consider an OEM Service Pack or Tier-1 Premium Aftermarket display from a verified distributor.

For devices that originally used OLED, a premium OLED replacement best preserves picture quality and battery life. For LCD devices, premium In-Cell LCD replacements are thinner, brighter, and more responsive than older Out-Cell copy screens.

A high-quality replacement should last for the remaining life of the device, typically two to three years or more, when protected from further drops and liquid damage.

Be cautious of shops that will not disclose the screen grade, offer no meaningful warranty, demand your lock-screen password for a basic repair, or work without proper anti-static equipment and documentation.

Most modern smartphone screen replacements take approximately 30 to 60 minutes, including safe disassembly, sensor transfer, adhesive cleanup, installation, and testing.

Use the 50% rule: if the repair costs less than half the price of an equivalent replacement phone, repair is usually economical. For older devices whose repair cost approaches their market value, replacement may be a better option.

A reliable warranty should cover touch unresponsiveness, ghost touch, dead pixels, and unexpected display lines without physical impact. Physical cracks, liquid exposure, and later accidental damage are typically excluded.

Back up your device, enable Apple Repair State or Samsung Maintenance Mode where available, remove SIM and micro-SD cards, and choose a reputable shop that can perform the repair transparently.

If colors, touch, and the display are fully normal but only the outer glass is cracked, glass repair may be possible. Black spots, lines, flickering, or loss of touch response usually require a full screen assembly replacement.

Premium IC chips, high-grade polarisers and backlights, accurate color reproduction, responsive touch performance, and robust scratch-resistant glass are key indicators of a quality replacement.

Compare two or three reputable quotes, ask directly about the part grade, and confirm that the total price includes the component, labor, and warranty before handing over your device.

Yes, but read them carefully. Specific reviews that mention technicians, long-term performance, and warranty handling are more useful than large numbers of generic five-star ratings with no written detail.

Check that the screen sits flat, there is no light bleed, the proximity sensor works during a call, colors look accurate, and touch input works cleanly across every corner.

Let adhesives cure away from heat and moisture for 24 hours, install a quality tempered-glass protector, and use a case with raised edges to protect the display during drops.

Look for transparent quality grades, clear warranty and return policies, verified physical offices or warehouses, accurate stock information, secure payment channels, and itemized invoices.